1. Introduction
BetterTreatments.org (the "Site") is owned and operated by Originated Media LLC d/b/a BetterTreatments ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of any personal information collected through our Site. This Privacy Policy describes our practices regarding the collection, use, and disclosure of information and the steps we take to comply with applicable privacy and security laws, including HIPAA guidelines where applicable. Although we are not a healthcare provider or a traditional HIPAA‑covered entity, if any health‑related information is voluntarily provided by users, we will handle it in a manner consistent with best practices for data protection.
2. Information We Collect
Personal Information
- Directly Provided: When you register on our Site, sign up for newsletters, or contact us, we may collect information such as your name, email address, and other contact details.
- Health‑Related Information: If you choose to provide any health‑related information, please note that such information is solely for educational and comparison purposes and will not be used for diagnostic or treatment purposes.
Usage Data
- Automated Collection: We automatically collect information about how you access and interact with our Site (e.g., IP address, browser type, pages visited) through cookies and similar tracking technologies.
3. How We Use Your Information
- Providing Services: To operate, maintain, and improve the Site and to respond to inquiries.
- Communication: To send updates, newsletters, and other information regarding our services.
- Legal Compliance: To comply with applicable laws, legal processes, and enforce our agreements.
- Data Analysis: To analyze trends and administer the Site.
We do not sell or rent your personal information to third parties.
4. Data Security and HIPAA Considerations
- Security Measures: We implement appropriate administrative, technical, and physical safeguards to protect your personal information.
- HIPAA Best Practices: Although we do not routinely collect Protected Health Information (PHI) as defined under HIPAA, if you voluntarily provide any health‑related data, we commit to handling such information with a high standard of care.
- Transmission Security: While we use industry‑standard security measures, no method of transmission over the Internet is 100% secure.
5. Third‑Party Sharing
- Service Providers: We may share your information with trusted third‑party service providers who assist us with our operations, provided they agree to maintain the confidentiality and security of your data.
- Legal Requirements: We may disclose your information if required by law or to protect our rights, safety, or property, or that of our users or the public.
6. Cookies and Tracking Technologies
- Use of Cookies: Our Site uses cookies to improve your experience and analyze usage. You can control cookie preferences through your browser settings.
- Tracking: Other tracking technologies may be used to gather information for analytics and performance purposes.
7. Notice of Privacy Practices for Your Health Information
When it comes to your health information, you have certain rights. This section explains your rights and our responsibilities regarding your health data.
Your Rights
- Get an Electronic or Paper Copy of Your Medical Record
- You can ask to see or receive an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this.
- We will provide a copy or summary of your health information, usually within 30 days of your request. A reasonable, cost‑based fee may apply.
- Ask Us to Correct Your Medical Record
- You may request that we correct health information about you that you believe is incorrect or incomplete. Ask us how to do this.
- If we decline your request, we will explain the reason in writing within 60 days.
- Request Confidential Communications
- You can ask us to contact you in a specific manner (e.g., using a home or office phone) or send mail to an alternative address.
- We will honor all reasonable requests.
- Ask Us to Limit What We Use or Share
- You may ask us not to use or share certain health information for treatment, payment, or our operations.
- We are not required to agree if it would affect your care, though if you pay out‑of‑pocket for a service or health care item in full, you may request that we do not share that information for payment or operational purposes with your health insurer. We will say "yes" unless a law requires us to share the information.
- Get a List of Those with Whom We've Shared Information
- You can request an accounting of the times we've shared your health information during the six years prior to your request, including who we shared it with and why.
- This accounting excludes disclosures for treatment, payment, and health care operations, along with certain other disclosures you've asked us to make. One free accounting per year is provided; subsequent requests within 12 months may incur a reasonable, cost‑based fee.
- Get a Copy of This Privacy Notice
- You can request a paper copy of this notice at any time, even if you have agreed to receive it electronically. We will provide it promptly.
- Choose Someone to Act for You
- If you have designated a person with medical power of attorney or if someone is your legal guardian, that person may exercise your rights and make decisions regarding your health information.
- We will verify their authority before taking any action.
- File a Complaint if You Feel Your Rights Are Violated
- If you believe your rights have been violated, you can contact us using the information provided below.
- You also have the right to file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by writing to: 200 Independence Avenue, S.W., Washington, D.C. 20201; calling 1‑877‑696‑6775; or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/.
- We will not retaliate against you for filing a complaint.
Your Choices
For certain health information, you have the right and choice to instruct us regarding how we share your information:
- You Can Tell Us to:
- Share information with your family, close friends, or others involved in your care.
- Share information in a disaster relief situation.
In the following cases, we will never share your information without your written permission:
- For marketing purposes
- For the sale of your information
Our Uses and Disclosures
We typically use or share your health information in the following ways:
- To Make Recommendations to You:
- We may use your health information to recommend a provider to you.
- To Run Our Organization:
- We use and share your health information to manage our practice, improve your care, and contact you when necessary.
Additionally, your health information may be used or disclosed for purposes that benefit the public, such as public health and research.
Other potential uses or disclosures include:
- Compliance with the Law:
- We will share your information if required by state or federal laws, including sharing with the Department of Health and Human Services to verify compliance with federal privacy law.
- Workers' Compensation, Law Enforcement, and Government Requests:
- Your health information may be used or shared for workers' compensation claims, law enforcement purposes, with health oversight agencies, or for special government functions such as military, national security, and presidential protective services.
- Responding to Lawsuits and Legal Actions:
- Your information may be disclosed in response to a court or administrative order, or a subpoena.
Our Responsibilities
- We are required by law to maintain the privacy and security of your protected health information.
- We will notify you promptly if a breach occurs that may compromise the privacy or security of your information.
- We adhere to the privacy practices described in this notice and will provide you with a copy upon request.
- We will not use or share your information for purposes beyond those described here unless you provide written authorization. You may change your preferences at any time by notifying us in writing.
For more information, please visit www.hhs.gov/ocr/privacy.
8. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after such changes constitutes your acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Email: support@bettertreatments.org
Mail: 315 S Coast Highway 101 #528
Encinitas, CA 92024
Last updated: May 1, 2025